About Us


Thanet Taxis is the longest established local taxi and private hire company in Thanet and have been operating for over 33 years. (Est. 1982)It was originally named Chauffeur Taxis and Private Hire. Today with over 140 vehicles we are able to offer a service which is the envy of other local taxi and private hire operators. We are operational 24 hours a day, 365 days of the year and with a fully computerised booking and dispatch system we are able to take bookings quickly and efficiently at all times.

Many smaller firms have over the years been integrated into Thanet Taxis and as such are all administered by the central administration/despatch office in Cliftonville 'Cab Call Centre Thanet Ltd'. Amongst these firms are A2B Cars in Broadstairs and in previous years Berkeley Cars, Invicta Cars, Tivoli Cars, Cedar Cars and many others. With well over three decades in the business of taxis and private hire, the constant upgrading of cars and the on-going development of our state of the art Cab Despatch system we at Thanet Taxis have the experience and capability to meet our customers’ demands.

Our vehicles are controlled by the computerised despatch system www.cabdespatch.com with drivers who are all police checked on a regular basis and vetted by Thanet District Council.

Our telephonists and office staff are all trained to deal with your request, be it for a local shopping trip, a regular booking to get you to your place of work or maybe a special trip to the airport or even further afield. The cars are all modern and kept clean with regular checks made by the council as well as by company management. The drivers all have a good knowledge of the area and are always glad to assist you.

If you are travelling further afield our drivers all have satellite-navigation systems to save time and to make any journey stress free.

Our main office 'The Cab Call Centre' is situated at 76 Northdown Road, Margate and is a modern and well equipped premises. The office is manned twenty four hours by friendly and obliging staff that will be happy to assist you with your booking or enquiry. There is also an office in Broadstairs High Street opposite Tesco’s and another in King Street Ramsgate opposite Iceland, these two offices are open and manned from early morning until late at night and have intercoms for easy ordering when closed.

Quick Contact.

Scan this into your smart phone to call Thanet Taxis and save us to your contacts list.

We can also assist you with your insurance needs through our associates at South East Kent Insurance. www.sekis.co.uk
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Offices

At Thanet Cars we offer a comprehensive 24 hour service and have not closed for business for approximately thirty years. Our main office, administration and technical offices are situated at 76 Northdown Road, Margate.

Interested in working as a driver?

Drivers
If you are interested in becoming a private hire driver working for us on a self-employed basis, and have never done it before there are several steps that need to be completed and that you need to consider.

You need to complete an application with Licensing Department of Thanet District Council, during the application the following have to be completed:

1. Criminal records check every 3 years

2. References needed at the time of initial application

3. Medical to Group 2 standard every 3 years

4. Undertaken and passed Knowledge test

There are several costs involved including the Criminal Records check, the medical test and an annual fee to the council for your badge.

The knowledge test is a multiple choice of 30 questions as well as describing landmarks and naming the roads in a scenario they will give you going from one point in Thanet to another. When you get your application form you need a taxi operator to sign it declaring that they will be willing to take you on as a self-employed driver- At Thanet Cars/Taxis you need to come and ask for Mr Karl Evans or Mr Andy Doody during office hours who will speak to you and see if we have spaces available for new drivers and if so they will then sign your application for you. You can then complete the process and once you have received your license and arranged a licensed vehicle come to us for training on the data despatch system we use as well as general guidance on doing this as career.

Be it full time or part time, being a self-employed private hire driver can be even in these times of recession a good way to earn either a living or an extra income dependant on the hours worked.

Telephonists

Occasionally vacancies do occur for telephonists in one of our 3 offices. These are usually advertised but if you would like to be considered for any future vacancies then please send your CV to info@thanetcars.com

We will not respond to every mail but will keep them on file. Please consider that you must have a polite phone manner, good typing skills and preferably a good knowledge of the local area.

This office is open for walk in customers needing taxis day and night as well as being staffed by controllers and telephonists for all telephone bookings.
The Admin office is open Monday to Friday 8am – 5pm for accounts enquiries and for drivers be they present or anyone needing advice on becoming a driver for us.
If you were thinking or interested in becoming a driver for us please refer to the Careers section.

Our Broadstairs office is open for walk in trade from early morning until midnight Sunday to Thursday and until 3am on Friday and Saturday nights. The office is ideally situated at 32 High Street, opposite Tesco and Iceland Stores and has plenty of seating and is staffed by helpful cheery staff who are always happy to help our more mature customers with their shopping bags to the cars as they pull up for them.

Our new Ramsgate office is again open for long hours and is in an ideal location at 31 King Street in the centre of town opposite the Iceland Store and adjacent to a newly opened Morrison’s Store so only a few steps with your shopping to the office, how convenient.
These are the 3 offices which we presently have open but we are continually looking and considering other parts of Thanet for our next site. Thanet Cars and The Cab Call Centre are always moving forwards both with the technology in the cars and offices as well as with service to our customers.